Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Österreich (Austria), Belgien (Belgium), Bulgarien (Bulgaria), Kroatien (Croatia), Zypern (Cyprus), Tschechische Republik (Czech Republic), Dänemark (Denmark), Estland (Estonia), Finnland (Finland), Frankreich (France), Griechenland (Greece), Ungarn (Hungary), Irland (Ireland), Italien (Italy), Lettland (Latvia), Litauen (Lithuania), Luxemburg (Luxembourg), Malta (Malta), Niederlande (Netherlands), Norwegen (Norway), Polen (Poland), Portugal (Portugal), Rumänien (Romania), Slowakische Republik (Slovak Republic), Slowenien (Slovenia), Spanien (Spain), Schweden (Sweden), Schweiz (Switzerland), Vereinigtes Königreich (United Kingdom).

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 3,90 € per order.

From an order value of 35,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

Lieferungen ins Ausland:
Warenwert bis 119,99 € = 9,90 €
Deliveries to foreign countries:
Order Value up to 119,99 € = 9,90 €


From an order value of 120,00 €, we deliver shipments to foreign countries free of cost.

Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.


The customers can download the Download items in their customer accounts.
This Download is provided within 2 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
The customers are also informed about the provision via email.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 5 days, for deliveries abroad within 3 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
-  Payment via credit card
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment by invoice
-  Payment via amazon payments


Further details on payment

 

The invoice amount is to be settled at the time of payment on invoice within 30 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.